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TPU Support update when?

I bought the Palette after seeing it listed as TPU compatible. Its on the spec sheets and on the features page. It seems now after purchasing its only PLA compatible?

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Hi Wes, I apologize for any inconvenience this may be causing you! TPU isn’t currently supported but our team is in the process of testing this and will likely be supported in a future firmware update however the ETA on this isn’t available yet.

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For the record this was originally and is still being promised in your marketing materials:
”Multi‑Material 3D Printing

Achieve high-quality, functional prints with flexible or rigid materials, or simplify prints with challenging overhangs using breakaway or soluble support.”

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@fatima Randy & Wes’s point is you cannot advertise it as a feature and then not provide it.
And it is not a cheap device either. By looking at all the issues people have I don’t think it is worth paying $900 for a device that still has many issues.

This is not acceptable :-(

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Wes will be eternally grateful.
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