When Starting my first print ever, I get error code 111.

When Starting my first print ever, I get error code 111. The cutter starts spinning for 4 seconds and I get the following message: https://photos.app.goo.gl/4euiw685qm3Yg6...

The printer is in accessory mode, but here is a video of selecting the file to getting the error.

https://photos.app.goo.gl/4euiw685qm3Yg6...

What should I try next? Seems like a sensor issue as there doesn’t seem to be any issues with the motor or belt by visual inspection.

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Error Code 111 : Could not home the cutter. Motor not connected, proximity not working.

This a warranty issue with the proximity photo eye?

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It looks like for some reason that the proximity sensor will not recognize when the cutter assembly geometry passes through the sensing range. When i pass a 3D print past the sensor, the sensor recognizes the geometry and reverses the motor as required.

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