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Print with the Palette 2S getting stringing and rough top layer

I have an Ender 3 V2 and can print without the Palette. I get no stringing and the top layers are nice and smooth. I cannot get prints in Canvas to come out smooth and without stringing from the palette. Please help!!

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I also to don't have smooth printing with the Ender 3 V2.

please help me

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@af110452 Could you share a CANVAS project (instructions here: mm3d.co/canvas-sharing) where the result was a print with lots of stringing? Comparison photos would be great as well (of single colour versus multi-colour). We can take a look and make some suggestions on what settings you can change on CANVAS to improve your prints. You can send this information to support@mosaicmfg.com - thank you!

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Hey @jpecora, thanks for reaching out about this. Do you use CANVAS for your single colour prints (without Palette) as well? Could you share a CANVAS project (instructions here) where the result was a print with lots of stringing? Comparison photos of your stringy and non-stringy prints would be great as well. We can take a look and make some suggestions on what settings you can change on CANVAS to improve your prints. Thanks!

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Hello,

The stringing and smooth layers is over now.

Retraction was 6 now 4.

Cleaning the nozzle and the z axis offset was too high.

I tried with Prusaslicer, Simplify3d and the profile from the mosaic canvas all three went well.

Just adjust the retraction for.

Thank you




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Thank you for the update and I'm glad to hear it's working well now - please let us know if you run into any other issues!

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Jim Pecora will be eternally grateful.
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