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When is the next Canvas update?

Mosaic, what’s going on with Canvas? We were told information regarding a Canvas update was forthcoming (over 2.5 weeks ago). It’s been 5 months since the first shipment of P3s landed and there has not been a significant Canvas update. (The “experimental” slicer engine doesn’t really count if it doesn’t work- I have a 100% failure rate with it during slicing).

Why is it so hard to get timely information from you guys? You tell us information is coming in the “near future” but it doesn’t come.

We still don’t have flexible material support (a year later!) and we are forced to use a slicer that has a Fisher Price Ages 3-5 sticker on it. Without a doubt, this has been the most frustrating and disappointing purchase in a very long time. I can’t remember the last time a company so over promised and under delivered.

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Larry, I recently made the mistake of purchasing the Mosaic Brick 3 pro. I am wondering if you have had any success with a print? If so, what was your experimentation process, and did you find a particular factor that impacted success more than another?

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Hi @shaqfoo, a Palette 3 firmware update is currently being tested with printers and is estimated to be released either next week or the week after. With that, a UI update for Canvas is looking to be in production in the next 2-3 weeks.

I apologize that I don’t have a timeline for TPU support just yet. There are some calibration changes required along with further testing before it can be used by customers.

I understand this has taken longer than anticipated and has affected your experience. Our team is working through a features/request backlog that still takes considerable development time and testing.

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Yes, I voted that this was a helpful answer...not truthful as I am sure that all of us brick (aka P3P) owners now realize that you won't publish a develop map, you don't even have a means of exporting diagnostic data and you build the walls higher on a garden (killing octoprint integration, etc.) when all you are doing is watering the weeds.

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The question was when is the CANVAS update coming, not the Palette.

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Larry Schack will be eternally grateful.
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