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Filament keeps loading in input1

HI. I bought a Palette 2S and I printed 3 projects. Now when I load filiment in input1 it feeds it without stopping. I reset the Palette and also did the newest firmware upgrade but it does not work. If I go to calibration and it ask for first input it feeds it non stop. Please help!!!

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Hi Freddy, thanks for bringing this to our attention. This may be an issue with the homing switch, try going to Settings > About > Next >Next to see if the switches are responding properly

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Hi hi. Mine shows all switches are not present?

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Freddy, have you tried opening the cover and clicking the switches manually and verifying they register on that screen?

Cheers,

-Guy

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Hi. I found that the homing switch is broken. How can this be after 3 prints?. If i touch it it says pressed but it is too short to pick up the filament. Where do I get another board?. This machine is not even 6 months old and was in the box until 2 weeks ago when I decided to set it up. After the the keyring downloaded and printed from Thingiverse it stopped working. And the keyring printed fine. Splice count only 93 and filament used 9m.

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FreddyB will be eternally grateful.
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