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Can’t get my palette 2s to read SD card

Why is my SD card slot on palette not working never used it before always went through octoprint. Today octoprint is loosing signal and I’ve started a 38hr print 3times printer just stops 4-6hrs in. So I figured I’ll just download to sd card and print it that way without octoprint but my palette is saying no files loaded when there is clearly one on there ? Don’t know stuck help please

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Hey @gene, sorry to hear about this issue - could you share the CANVAS project that you were trying to print from the SD card (instructions here)? Could you also please try following these steps here? Please let us know which steps you have tried and if the issue persists. Thanks for your patience!

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007FPV will be eternally grateful.
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