P3Pro Help: Network - No Internet, Canvas - Disconnected
My P3Pro keeps reporting as No Internet and Disconnected from Canvas, but it’s associated and listed in my Canvas account and green, so it’s connected and online. I am able to send projects to the Palette from Canvas with Send to device.
Are there specific firewall ports that need to be opened on my router for the Palette to ping Canvas properly?
I have upgraded to the latest firmware and I have factory reset my unit multiple times. I have tried both ethernet and wifi and get the same “no internet” result either way.
What am I doing wrong?
Is this a good question?