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The newest generation of Palette, the multi-material solution for 3D printing. Resources for Palette 2, Palette 2 Pro, Palette 2S, and Palette 2S Pro.

37 Questions View all

P2SP is splicing but Filament not extruding

printing w/canvas in a single color works, however when i print multicolor through the palette 2s pro the filament setup works beautifully until the printing starts and then no filament comes out of the extruder……i’ve reset palette to its defaults, redid calibration but no difference. when i start the keychain print no filament is extruded at all.

Palette Pro 2s, Canvas Pro hub, Snapmaker A250 printer.

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Hey @ronaldvg, thanks for reaching out. Palette will only output filament as long as your printer is extruding, it will not make filament if your printer is not pulling it from Palette. Let’s try to figure out why your printer is not extruding filament - the first thing to check is that the filament was properly loaded into your extruder (is it caught in the gears?). If this is done properly, then let’s check your GCode and an OctoPrint log, since you mentioned you were using a Hub. Can you please attach your mcf.gcode file generated by CANVAS here, as well as an OctoPrint log from a day that this issue occurred (instructions here). Thanks!

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Hi Alina,

Thanks for the reply and your help. I've retrieved the logfile and gcode file. I've emailed both to your support email.




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Ronald van Geijn will be eternally grateful.
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