Skip to main content
Discussion Topic
User avatar

checking status of print when it says offline

Ok so canvas says my device is offline, the p3pp says clearly connected and i have started the print finally that i sent to it from canvas, as i need to walk away from the printer whilst i’m at work, how do i check the status of the print via canvas?

to me it seems that you have to slice and resend the print in order to get to the printing page?

Reply to discussion Subscribe to discussion

Is this a worthwhile discussion?

Score 1

Comments:

I have this issue as well. My the Palette 3 Pro shows the printer is online but Canvas always says it is offline and never shows the print status.

by

Is this going to be looked at?

My P3PP is saying it’s online but canvas still is refusing to connect to it?

by

Add a comment

1 Reply

User avatar

I have removed my P3P under devices and now of course i can’t even get it to re-add, i use the key and it says activating but nothing happens.

Was this reply helpful?

Score 0
Add a comment

Join the discussion

Author avatar Dave will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 38

Contact Mosaic Support Team

© 2023 Mosaic Manufacturing Ltd.