/
EN
/

Site Navigation

Your Account

Choose Language

The world's first multi-material slicer.

64 Questions View all

Options

Slicing error while using stamps

I've been playing around with Canvas before my Palette arrives. I tried using the stamp function but every time I try to slice the file I get this error. This happens with any image I try and on different models too. The projects slice fine if there is no stamp. Does anyone have any ideas why I keep getting "An unexpected error occurred while slicing"?

Block Image

Block Image

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

The issue was with the printer profile. Switching back to the provided printer profile resolved the issue. Solved with the help from the Mosaic Support team.

Was this answer helpful?

Yes No
Score 0
Add a comment
Most Helpful Answer

Options

Hey @sad_salad, thanks for reaching out about this. Could you share your CANVAS project with us (instructions here: mm3d.co/canvas-sharing) so we can try it out on our end? Thanks!

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Anthony will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 4

All Time: 26

Send our support team a message

© 2020 Mosaic Manufacturing Ltd.