Skip to main content

Connect your printer to your Palette, using Octoprint and our Palette and Canvas plugins. Resources for CANVAS Hub and CANVAS Hub S.

65 Questions View all
Discussion Topic

Cant login, get a 503 Failure

Hi There!

I get a: ”503 Service Unavailable No server is available to handle this request.”

Failure Code, when trying to connect to the Canvas HUB.

i can see the IP in the network and i also can SSH into the PI, but i cant access the palette plugin on the PI.

I even can see the video stream from the plugged in webcam via :8081 stream.

Is there a chance you could give me the admin PW for the PI?

Or is there any other thing i can do?

Turning it on/off again wont help.

Thank you in advance!

Reply to discussion Subscribe to discussion

Is this a worthwhile discussion?

Score 0
Add a comment

1 Reply

Most Helpful Answer

Hi Sascha!

We don't usually give out the login information because this can compromise the Hub warranty! However, if that is okay with you and you feel confident in your skills, then I can share it with you. Please email me at, and I can give it to you.


- Hana

Was this reply helpful?

Score 1
Add a comment

Join the discussion

Sascha Klingenberg will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 17

Contact Mosaic Support Team

© 2022 Mosaic Manufacturing Ltd.