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Connect your printer to your Palette, using Octoprint and our Palette and Canvas plugins. Resources for CANVAS Hub and CANVAS Hub S.

51 Questions View all

No Canvas tab in Canvas Hub website.

I have used the URL: https://gitlab.com/mosaic-mfg/canvas-plu... I installed this serval times because the tab has not been appearing in order to add hub device to canvas account. What can be done to add hub device to my canvas account?

Answer this question I have this problem too

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3 Answers

We've seen a handful of these issues, and believe that it has something to do with the newest version of OctoPrint. I just wanted to confirm which version of OctoPrint that you're using, and if you've noticed if any other plugins were affected.

Also, could you please search for new software updates and also check the Canvas plugin disable status as those could be potential blockers:

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Yes i can also confirm if its latest Octaprint firmware, CANVAS plugin wont show up even that it installed correctly

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Thanks for checking. We’re working on a fix to this issue, but for now, please revert back to V2.3.3 of the Canvas plugin as users have had success with this version: https://gitlab.com/mosaic-mfg/canvas-plu...

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To fix this issue uninstall the plugins for both canvas and palette and then update python to version 3 using putty, then install canvas first and then palette. This worked spot on for me. Can't see why mosaic haven't found this out yet when other people have.

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M Scott Murphy will be eternally grateful.
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