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Statusbar stuck at 0%

Since few days the status bar for slicing process stuck at 0% in Chrome, Edge. It only works on ipad and android. But the slicing process is running in the background. I already did clear the cache but issue still exist.

Answer this question I have this problem too

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Hey @webfeger, thanks for reaching out about this. Could you share this Canvas project with us (instructions here) so we can take a look on our end?

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Hello Alina,

this issue exist only on PC and it’s independent of any projects. Here’s an example:

https://share.canvas3d.io/projects/6b219...

I have opened the project on the tablet too and after start slicing on the PC, then I can see the process bar on the tablet immediately.

The process bar also works on the tablet. Only on the PC does it stay at 0%

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Thanks for your patience with this - unfortunately we were not able to replicate this error on our PC's using both Chrome and Edge. Have you noticed any other connection issues on this PC?

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Hello,

no connection is working well on this pc but i guess this will be a network because other pc's are working well in the same network. I will try to reinstall windows. Maybe that helps.

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I have this error too, but I use Macbook Pro…

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Tried with Safari and Chrome but same error…

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@espariz This may be related to the model rather than the browser. Could you please share your project with us? mm3d.co/canvas-sharing

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Hi, today is working, same project… thanks!

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Webfeger will be eternally grateful.
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