Rep: 1
Since few days the status bar for slicing process stuck at 0% in Chrome, Edge. It only works on ipad and android. But the slicing process is running in the background. I already did clear the cache but issue still exist.
Rep: 9.6k
Hey @webfeger, thanks for reaching out about this. Could you share this Canvas project with us (instructions here) so we can take a look on our end?
Rep: 1
Hello Alina,
this issue exist only on PC and it’s independent of any projects. Here’s an example:
https://share.canvas3d.io/projects/6b219...
I have opened the project on the tablet too and after start slicing on the PC, then I can see the process bar on the tablet immediately.
The process bar also works on the tablet. Only on the PC does it stay at 0%
Comments:
Thanks for your patience with this - unfortunately we were not able to replicate this error on our PC's using both Chrome and Edge. Have you noticed any other connection issues on this PC?
by Alina
Hello,
no connection is working well on this pc but i guess this will be a network because other pc's are working well in the same network. I will try to reinstall windows. Maybe that helps.
by Webfeger
Past 24 Hours: 0
Past 7 Days: 1
Past 30 Days: 10
All Time: 35
