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Original post by: Alina


Hey @benno, thanks for reaching out about this. After you insert filament into your extruder, can you please manually extrude the extra filament (you can use the control tab in OctoPrint) until you can push the tube into the clip? This should not interfere with Smart Load, as the smart load value (the distance between Palette and your nozzle) is significantly larger than the amount you will manually extrude (~1 inch). After you have secured the tube in the clip, then you can press “Smart Load”. Hope that helps and please let us know if you run into any issues with this.



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