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Original post by: Alina ,

Text:

Hey @neal, thanks for reaching out about this. Can you check the health of your input 1 switch by going to settings -> about -> next -> next, and seeing if it (will be called “filament switch”) says “pressed” when there is filament on it versus “not pressed” when there is no filament on it? If the switch is working fine, please email me (alina@mosaicmfg.com) a video of what you described above so we can figure out what else might be happening. Thank you!

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