Original post by: Adalyn Ordono
Hi @mandicreally, sorry to hear you had this happen while trying to update the firmware. If you are finding that the USB drive is also not reading Palette files for printing (MAFX for accessory mode, MCFX for connected mode), and that the USB drive was formatted with FAT32 but still not working, it’s possible that the drive is faulty. If you have another USB drive available please try using that instead. We can also offer to ship you a new USB drive and some splice tubes for the trouble.