Original post by: Alina ,
Hey @razz0r, we do apologize for the delay - we had a long weekend here, but we are back to help you out with any issues you are experiencing. I believe we have an email ticket regarding this, so to give you the best support, please check your inbox for our reply and further information we need about your setup to troubleshoot this. In general, it sounds like your printer is pulling filament faster than Palette can produce it. For this, we recommend lowering the print speed to around 50 mm/s. Please let us know via the email thread about the setup information we require, and we’ll get you up and printing soon. Thanks for your patience.