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Current version by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!
 
=== Update (09/12/2020) ===
Here are my issues STILL:
 
A. Abbreviation:
 
CV – CANVAS
 
CVHS - CANVAS Hub S
 
P2SP - Palette 2S Pro
 
3DP – 3D-Printer
 
CKCM – Calibration KeyCchain Model
 
1. Slice file (gcode) was executed differently and showing different info on CVHS and
 
P2SP. STILL WHY? WHY? WHY?
 
2. Hence, I still believe either CVHS or P2SP or BOTH are FAULTY.
 
3. OR ELSE CV is NOT Slicing properly and does NOT generate CORRECT Slice file (gcode).
 
4. I found 3 sets of info were different. STILL WHY? WHY? WHY?:
 
a. CV
 
b. P2SP
 
c. CVHS
 
5. P2SP – Finished Print EARLIER in BOTH PRINTS ( ISSUE: Finished print more than
 
20 minutes earlier than CVHS & 3DP)
 
6. CVHS & 3DP – continued to print, Finished Print (ISSUE: P2SP stopped feeding
 
filament to 3DP since P2SP has finished)
 
7. Check CKCM print - TOP (ISSUE: TOP part of the CKCM print was MISSING)
 
8. Check CKCM print - BOTTOM (ISSUE: Colour MISALIGNED)
 
=== Update (09/12/2020) ===
I am EXTREMELY disappointed on ALL the EXPENSIVE Mosaic products and Mosaic Support so far.
 
They certainly do NOT perform up to the STANDARD or their CLAIMS.
 
There is NO PRODUCTIVE advice from Mosaic Support so far which HELPS.
 
There is NO IMPROVEMENT on my 3D-Print so far, in fact, it is TOTALLY HALTED.
 
=== Update (09/21/2020) ===
@alina
 
I have concluded that your CV Slicing is INCONSISTENT in generating the Slice File for your CKCM. Please refer to the details for the 2 Print Jobs
 
below. They came from the SAME Project in CV but totally different behaviour in P2SP with just a minor change in CV Printer - Bowden Tube Length and then RE-SLICED! Maybe you can explain why!
 
I tried over 10 more CKCM prints with different ways and sequences of the setup steps but the prints are inconsistent - still found majority (except 2 prints #184 and #185
 
completed the top with only small part missing) failed and missing top parts since P2SP finished at least 20 minutes earlier than CVHS / 3DP with much less length
 
of filament. CV produces identical Slicing results for the same settings, which are different from P2SP.
 
#184
 
https://share.canvas3d.io/projects/a9c94b2a6d97db1e59f98f115fed72ad
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173149.jpg
 
https://photos.app.goo.gl/KzgkzSJbW5C5Vx7f8
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173251.jpg
 
https://photos.app.goo.gl/QB4h3Ck8DxRdjW9J7
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173422.jpg
 
https://photos.app.goo.gl/QCsvCNgjnQMdXdeh9
 
#185
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172740.jpg
 
https://photos.app.goo.gl/nBtYp8aLQNuZVYEQ9
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172753.jpg
 
https://photos.app.goo.gl/zuN4WRb3gMihBLUb8
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172835_1.jpg
 
https://photos.app.goo.gl/Lgaknv2SQkcR94NW8
 
#189
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172418_1.jpg
 
https://photos.app.goo.gl/L1AREazzpUkXJ4DJ7
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172450.jpg
 
https://photos.app.goo.gl/2EWKnd9Gb9fpeTc18
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172638.jpg
 
https://photos.app.goo.gl/MiFPRJoFt2HYVw2P6
 
Please check my conclusions for your CKCM based on the details for the 2 Print Jobs below and confirm ASAP:
 
Apparently, either
 
CV has issue in slicing and/or generating slice file properly for P2SP;
 
Or
 
P2SP is not responding to CV's slice file properly.
 
I have to stress again here.
 
I don't believe my Extruder / 3DP is causing these issues. I managed to print your CKCM with the colour in place (#184 & #185).
 
I am NOT talking about QUALITY HERE, I ONLY WANT P2SP to print your CKCM FULLY! ALL YOUR SOLUTIONS DID NOT HELP IN SOLVING MY ISSUES!
 
At the moment I am still trying to answer your requests to print your CKCM BUT ALL FAILED! Should it be that DIFFICULT to get ALL your GEARS to work together and print your
 
CKCM FULLY & SUCCESSFULLY? As I mentioned many times, ALL THE GEARS except the 3DP are your PRODUCTS including the CKCM & SLICING SOFTWARE! I HAVE NOT STARTED TO PRINT
 
ANYTHING OF MY OWN YET!
 
19-Sep-2020
 
#185
 
NR-T00-06-13-201901MosaicKeychain1&2
 
Issues:
 
MISSING TOP PART - ONLY THE LAST SMALL PATCHES (x3)
 
Colour MISALIGNED - BOTTOM ONLY
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 900 mm
 
70%SPEED
 
CV SETUP Steps:
 
1. use an empty Project (without model) Template for the default colour assignment (how to change these?)
 
2. duplicate this empty Project (without models) Template and rename (duplicate of Project with models seems to always fail!)
 
3. amend Printer and Style Profiles and Settings - change speeds, remove all Retraction, Raft and Support
 
4. add model by dragging the 2 STLs together into the Multi-Material Model
 
5. just change colour of 2nd STL file without using the paint features
 
6. slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.JPG
 
[image|2903]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.zip
 
[document|35]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.11 m
 
Drive 1: 3.71 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1p.JPG
 
[image|2904]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1q.JPG
 
[image|2905]
 
Print Time Left: 24 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 3.60m
 
Latest Ping: Ping 4 --- 98.69%
 
Latest Pong: Pong 2 --- 100.4%
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200919a.txt
 
[document|33]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1t.JPG
 
[image|2906]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]
 
21-Sep-2020
 
#189
 
NR-T00-06-13-201901MosaicKeychain1&2 (RE-SLICED ONLY)
 
SAME Project as #185 above without any changes in settings
 
only changed CV Printer - Bowden Tube Length
 
Issues:
 
MISSING TOP PART
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 1500 mm (changed)
 
70%SPEED
 
CV SETUP Steps:
 
1. use same Project
 
2. re-slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.JPG
 
[image|2911]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.zip
 
[document|36]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.71 m
 
Drive 1: 4.31 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1s.JPG
 
[image|2908]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1t.JPG
 
[image|2909]
 
Print Time Left: 29 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 2.58m
 
Latest Ping: Ping 2 --- 69.3%
 
Latest Pong: Pong 0 --- %
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200921a.txt
 
[document|34]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1v.JPG
 
[image|2910]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]
 
=== Update (09/22/2020) ===
@alina
 
The key here is not #184. I am only showing you the best 2 (but still INCOMPLETE) that I have printed so far. Hence I only include the photos (always cover the BOTTOM if you can find it!) but did not include other details.
 
The key here are #185 & #189! I HAVE INCLUDED EVERYTHING YOU ASKED FOR IF YOU READ MY LATEST UPDATES CAREFULLY! All their details are grouped in the appropriate and relevant sections. The filenames are all unique with date stamp and sequencing! I could not help you if you could not find them even they are all under your nose.
 
As per your feedback here, yet again you have not answered my questions. It means that you cannot help me at all since you are only repeating your so called 'solutions' which did not help so far, especially for #184 & #185 prints. I doubt it very much they would achieve anything even if I followed your recommendations further. By the look at the precision and accuracy of the 3DP you are asking for, it would have to be an industrial standard 3DP!
 
Just use a bit common sense, how can the 2 prints (#185 & #189) look so vastly different? It was only less than 2 days between the 2 prints on the same projects, gears & 3DP! Under extrusion and bed levelling of my 3DP and splice tuning should not have produced such effects between the 2 prints! I believe only the Slice files will! However, they are out of my control. Anyway, none of your recommendations helped in #185 print in order to get the colour in place! Of course, it applies to #184 print too.
 
After all these, I have totally given up on your products now. I will not waste any more time, efforts and materials in fulfilling your same requests again, again and again.
 
If it is so difficult for you to resolve these issues, then I have no choice but to demand a FULL REFUND of USD$799.00 and your Company to pay for the shipment and arrange the
 
collection of the parcel. Please initiate such process and direct me to the proper personnel / department of your Company for the above FULL REFUND demand.
 
Thank you for patience and help so far.
 
=== Update (09/22/2020) ===
@alina
 
If you chose not to answer my questions, that is fine with me! I doubt them very much to be useful anyway.
 
The full ping data for my most recent prints are all under your nose in my last updates. Please refer to the screenshots:
 
Pings & Pongs Statistics&OctoprintLog#185-20200919a.JPG
 
[image|2920]
 
Pings & Pongs Statistics&OctoprintLog#189-20200921a.JPG
 
[image|2921]

Category:

problem

Discussion Topic:

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Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!
 
=== Update (09/12/2020) ===
Here are my issues STILL:
 
A. Abbreviation:
 
CV – CANVAS
 
CVHS - CANVAS Hub S
 
P2SP - Palette 2S Pro
 
3DP – 3D-Printer
 
CKCM – Calibration KeyCchain Model
 
1. Slice file (gcode) was executed differently and showing different info on CVHS and
 
P2SP. STILL WHY? WHY? WHY?
 
2. Hence, I still believe either CVHS or P2SP or BOTH are FAULTY.
 
3. OR ELSE CV is NOT Slicing properly and does NOT generate CORRECT Slice file (gcode).
 
4. I found 3 sets of info were different. STILL WHY? WHY? WHY?:
 
a. CV
 
b. P2SP
 
c. CVHS
 
5. P2SP – Finished Print EARLIER in BOTH PRINTS ( ISSUE: Finished print more than
 
20 minutes earlier than CVHS & 3DP)
 
6. CVHS & 3DP – continued to print, Finished Print (ISSUE: P2SP stopped feeding
 
filament to 3DP since P2SP has finished)
 
7. Check CKCM print - TOP (ISSUE: TOP part of the CKCM print was MISSING)
 
8. Check CKCM print - BOTTOM (ISSUE: Colour MISALIGNED)
 
=== Update (09/12/2020) ===
I am EXTREMELY disappointed on ALL the EXPENSIVE Mosaic products and Mosaic Support so far.
 
They certainly do NOT perform up to the STANDARD or their CLAIMS.
 
There is NO PRODUCTIVE advice from Mosaic Support so far which HELPS.
 
There is NO IMPROVEMENT on my 3D-Print so far, in fact, it is TOTALLY HALTED.
 
=== Update (09/21/2020) ===
@alina
 
I have concluded that your CV Slicing is INCONSISTENT in generating the Slice File for your CKCM. Please refer to the details for the 2 Print Jobs
 
below. They came from the SAME Project in CV but totally different behaviour in P2SP with just a minor change in CV Printer - Bowden Tube Length and then RE-SLICED! Maybe you can explain why!
 
I tried over 10 more CKCM prints with different ways and sequences of the setup steps but the prints are inconsistent - still found majority (except 2 prints #184 and #185
 
completed the top with only small part missing) failed and missing top parts since P2SP finished at least 20 minutes earlier than CVHS / 3DP with much less length
 
of filament. CV produces identical Slicing results for the same settings, which are different from P2SP.
 
#184
 
https://share.canvas3d.io/projects/a9c94b2a6d97db1e59f98f115fed72ad
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173149.jpg
 
https://photos.app.goo.gl/KzgkzSJbW5C5Vx7f8
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173251.jpg
 
https://photos.app.goo.gl/QB4h3Ck8DxRdjW9J7
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173422.jpg
 
https://photos.app.goo.gl/QCsvCNgjnQMdXdeh9
 
#185
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172740.jpg
 
https://photos.app.goo.gl/nBtYp8aLQNuZVYEQ9
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172753.jpg
 
https://photos.app.goo.gl/zuN4WRb3gMihBLUb8
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172835_1.jpg
 
https://photos.app.goo.gl/Lgaknv2SQkcR94NW8
 
#189
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172418_1.jpg
 
https://photos.app.goo.gl/L1AREazzpUkXJ4DJ7
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172450.jpg
 
https://photos.app.goo.gl/2EWKnd9Gb9fpeTc18
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172638.jpg
 
https://photos.app.goo.gl/MiFPRJoFt2HYVw2P6
 
Please check my conclusions for your CKCM based on the details for the 2 Print Jobs below and confirm ASAP:
 
Apparently, either
 
CV has issue in slicing and/or generating slice file properly for P2SP;
 
Or
 
P2SP is not responding to CV's slice file properly.
 
I have to stress again here.
 
I don't believe my Extruder / 3DP is causing these issues. I managed to print your CKCM with the colour in place (#184 & #185).
 
I am NOT talking about QUALITY HERE, I ONLY WANT P2SP to print your CKCM FULLY! ALL YOUR SOLUTIONS DID NOT HELP IN SOLVING MY ISSUES!
 
At the moment I am still trying to answer your requests to print your CKCM BUT ALL FAILED! Should it be that DIFFICULT to get ALL your GEARS to work together and print your
 
CKCM FULLY & SUCCESSFULLY? As I mentioned many times, ALL THE GEARS except the 3DP are your PRODUCTS including the CKCM & SLICING SOFTWARE! I HAVE NOT STARTED TO PRINT
 
ANYTHING OF MY OWN YET!
 
19-Sep-2020
 
#185
 
NR-T00-06-13-201901MosaicKeychain1&2
 
Issues:
 
MISSING TOP PART - ONLY THE LAST SMALL PATCHES (x3)
 
Colour MISALIGNED - BOTTOM ONLY
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 900 mm
 
70%SPEED
 
CV SETUP Steps:
 
1. use an empty Project (without model) Template for the default colour assignment (how to change these?)
 
2. duplicate this empty Project (without models) Template and rename (duplicate of Project with models seems to always fail!)
 
3. amend Printer and Style Profiles and Settings - change speeds, remove all Retraction, Raft and Support
 
4. add model by dragging the 2 STLs together into the Multi-Material Model
 
5. just change colour of 2nd STL file without using the paint features
 
6. slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.JPG
 
[image|2903]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.zip
 
[document|35]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.11 m
 
Drive 1: 3.71 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1p.JPG
 
[image|2904]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1q.JPG
 
[image|2905]
 
Print Time Left: 24 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 3.60m
 
Latest Ping: Ping 4 --- 98.69%
 
Latest Pong: Pong 2 --- 100.4%
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200919a.txt
 
[document|33]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1t.JPG
 
[image|2906]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]
 
21-Sep-2020
 
#189
 
NR-T00-06-13-201901MosaicKeychain1&2 (RE-SLICED ONLY)
 
SAME Project as #185 above without any changes in settings
 
only changed CV Printer - Bowden Tube Length
 
Issues:
 
MISSING TOP PART
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 1500 mm (changed)
 
70%SPEED
 
CV SETUP Steps:
 
1. use same Project
 
2. re-slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.JPG
 
[image|2911]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.zip
 
[document|36]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.71 m
 
Drive 1: 4.31 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1s.JPG
 
[image|2908]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1t.JPG
 
[image|2909]
 
Print Time Left: 29 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 2.58m
 
Latest Ping: Ping 2 --- 69.3%
 
Latest Pong: Pong 0 --- %
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200921a.txt
 
[document|34]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1v.JPG
 
[image|2910]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]
 
=== Update (09/22/2020) ===
@alina
 
The key here is not #184. I am only showing you the best 2 (but still INCOMPLETE) that I have printed so far. Hence I only include the photos (always cover the BOTTOM if you can find it!) but did not include other details.
 
The key here are #185 & #189! I HAVE INCLUDED EVERYTHING YOU ASKED FOR IF YOU READ MY LATEST UPDATES CAREFULLY! All their details are grouped in the appropriate and relevant sections. The filenames are all unique with date stamp and sequencing! I could not help you if you could not find them even they are all under your nose.
 
As per your feedback here, yet again you have not answered my questions. It means that you cannot help me at all since you are only repeating your so called 'solutions' which did not help so far, especially for #184 & #185 prints. I doubt it very much they would achieve anything even if I followed your recommendations further. By the look at the precision and accuracy of the 3DP you are asking for, it would have to be an industrial standard 3DP!
 
Just use a bit common sense, how can the 2 prints (#185 & #189) look so vastly different? It was only less than 2 days between the 2 prints on the same projects, gears & 3DP! Under extrusion and bed levelling of my 3DP and splice tuning should not have produced such effects between the 2 prints! I believe only the Slice files will! However, they are out of my control. Anyway, none of your recommendations helped in #185 print in order to get the colour in place! Of course, it applies to #184 print too.
 
After all these, I have totally given up on your products now. I will not waste any more time, efforts and materials in fulfilling your same requests again, again and again.
 
If it is so difficult for you to resolve these issues, then I have no choice but to demand a FULL REFUND of USD$799.00 and your Company to pay for the shipment and arrange the
 
collection of the parcel. Please initiate such process and direct me to the proper personnel / department of your Company for the above FULL REFUND demand.
 
Thank you for patience and help so far.

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!
 
=== Update (09/12/2020) ===
Here are my issues STILL:
 
A. Abbreviation:
 
CV – CANVAS
 
CVHS - CANVAS Hub S
 
P2SP - Palette 2S Pro
 
3DP – 3D-Printer
 
CKCM – Calibration KeyCchain Model
 
1. Slice file (gcode) was executed differently and showing different info on CVHS and
 
P2SP. STILL WHY? WHY? WHY?
 
2. Hence, I still believe either CVHS or P2SP or BOTH are FAULTY.
 
3. OR ELSE CV is NOT Slicing properly and does NOT generate CORRECT Slice file (gcode).
 
4. I found 3 sets of info were different. STILL WHY? WHY? WHY?:
 
a. CV
 
b. P2SP
 
c. CVHS
 
5. P2SP – Finished Print EARLIER in BOTH PRINTS ( ISSUE: Finished print more than
 
20 minutes earlier than CVHS & 3DP)
 
6. CVHS & 3DP – continued to print, Finished Print (ISSUE: P2SP stopped feeding
 
filament to 3DP since P2SP has finished)
 
7. Check CKCM print - TOP (ISSUE: TOP part of the CKCM print was MISSING)
 
8. Check CKCM print - BOTTOM (ISSUE: Colour MISALIGNED)
 
=== Update (09/12/2020) ===
I am EXTREMELY disappointed on ALL the EXPENSIVE Mosaic products and Mosaic Support so far.
 
They certainly do NOT perform up to the STANDARD or their CLAIMS.
 
There is NO PRODUCTIVE advice from Mosaic Support so far which HELPS.
 
There is NO IMPROVEMENT on my 3D-Print so far, in fact, it is TOTALLY HALTED.
 
=== Update (09/21/2020) ===
@alina
 
I have concluded that your CV Slicing is INCONSISTENT in generating the Slice File for your CKCM. Please refer to the details for the 2 Print Jobs
 
below. They came from the SAME Project in CV but totally different behaviour in P2SP with just a minor change in CV Printer - Bowden Tube Length and then RE-SLICED! Maybe you can explain why!
 
I tried over 10 more CKCM prints with different ways and sequences of the setup steps but the prints are inconsistent - still found majority (except 2 prints #184 and #185
 
completed the top with only small part missing) failed and missing top parts since P2SP finished at least 20 minutes earlier than CVHS / 3DP with much less length
 
of filament. CV produces identical Slicing results for the same settings, which are different from P2SP.
 
#184
 
https://share.canvas3d.io/projects/a9c94b2a6d97db1e59f98f115fed72ad
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173149.jpg
 
https://photos.app.goo.gl/KzgkzSJbW5C5Vx7f8
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173251.jpg
 
https://photos.app.goo.gl/QB4h3Ck8DxRdjW9J7
 
CANVAS-HubS184NR-T00-05-13-201901MosaicKeychain1&2.mcfIMG_20200921_173422.jpg
 
https://photos.app.goo.gl/QCsvCNgjnQMdXdeh9
 
#185
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172740.jpg
 
https://photos.app.goo.gl/nBtYp8aLQNuZVYEQ9
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172753.jpg
 
https://photos.app.goo.gl/zuN4WRb3gMihBLUb8
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172835_1.jpg
 
https://photos.app.goo.gl/Lgaknv2SQkcR94NW8
 
#189
 
https://share.canvas3d.io/projects/b0473769d34a03fa7b6ec404f170797e
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172418_1.jpg
 
https://photos.app.goo.gl/L1AREazzpUkXJ4DJ7
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172450.jpg
 
https://photos.app.goo.gl/2EWKnd9Gb9fpeTc18
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcfIMG_20200921_172638.jpg
 
https://photos.app.goo.gl/MiFPRJoFt2HYVw2P6
 
Please check my conclusions for your CKCM based on the details for the 2 Print Jobs below and confirm ASAP:
 
Apparently, either
 
CV has issue in slicing and/or generating slice file properly for P2SP;
 
Or
 
P2SP is not responding to CV's slice file properly.
 
I have to stress again here.
 
I don't believe my Extruder / 3DP is causing these issues. I managed to print your CKCM with the colour in place (#184 & #185).
 
I am NOT talking about QUALITY HERE, I ONLY WANT P2SP to print your CKCM FULLY! ALL YOUR SOLUTIONS DID NOT HELP IN SOLVING MY ISSUES!
 
At the moment I am still trying to answer your requests to print your CKCM BUT ALL FAILED! Should it be that DIFFICULT to get ALL your GEARS to work together and print your
 
CKCM FULLY & SUCCESSFULLY? As I mentioned many times, ALL THE GEARS except the 3DP are your PRODUCTS including the CKCM & SLICING SOFTWARE! I HAVE NOT STARTED TO PRINT
 
ANYTHING OF MY OWN YET!
 
19-Sep-2020
 
#185
 
NR-T00-06-13-201901MosaicKeychain1&2
 
Issues:
 
MISSING TOP PART - ONLY THE LAST SMALL PATCHES (x3)
 
Colour MISALIGNED - BOTTOM ONLY
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 900 mm
 
70%SPEED
 
CV SETUP Steps:
 
1. use an empty Project (without model) Template for the default colour assignment (how to change these?)
 
2. duplicate this empty Project (without models) Template and rename (duplicate of Project with models seems to always fail!)
 
3. amend Printer and Style Profiles and Settings - change speeds, remove all Retraction, Raft and Support
 
4. add model by dragging the 2 STLs together into the Multi-Material Model
 
5. just change colour of 2nd STL file without using the paint features
 
6. slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.JPG
 
[image|2903]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200919a.zip
 
[document|35]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.11 m
 
Drive 1: 3.71 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1p.JPG
 
[image|2904]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1q.JPG
 
[image|2905]
 
Print Time Left: 24 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 3.60m
 
Latest Ping: Ping 4 --- 98.69%
 
Latest Pong: Pong 2 --- 100.4%
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200919a.txt
 
[document|33]
 
CANVAS-HubS185NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200919a1t.JPG
 
[image|2906]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]
 
21-Sep-2020
 
#189
 
NR-T00-06-13-201901MosaicKeychain1&2 (RE-SLICED ONLY)
 
SAME Project as #185 above without any changes in settings
 
only changed CV Printer - Bowden Tube Length
 
Issues:
 
MISSING TOP PART
 
CV Settings:
 
Send to CANVAS Hub BUTTON
 
CV Printer - Bowden Tube Length = 1500 mm (changed)
 
70%SPEED
 
CV SETUP Steps:
 
1. use same Project
 
2. re-slice and send to CANVAS Hub to print with Palette 2
 
CV Slicing Results:
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.JPG
 
[image|2911]
 
NR-T00-06-13-201901MosaicKeychain1&2-20200921a.zip
 
[document|36]
 
Print Summary
 
Size: 48.3 x 72.7 x 7.6 mm
 
Time: 1 hr 7 min
 
Filament Length: 5.71 m
 
Drive 1: 4.31 m
 
Drive 3: 1.39 m
 
Palette
 
Total Splices: 5
 
Total Pings: 8
 
P2SP FINISHED:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1s.JPG
 
[image|2908]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1t.JPG
 
[image|2909]
 
Print Time Left: 29 minutes
 
Current Splice: 5 / 5 Splices
 
Filament Used: 2.58m
 
Latest Ping: Ping 2 --- 69.3%
 
Latest Pong: Pong 0 --- %
 
Pings & Pongs Statistics:
 
NR-T00-06-13-201901MosaicKeychain1-2-20200921a.txt
 
[document|34]
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1v.JPG
 
[image|2910]
 
Octoprint Log:
 
CANVAS-HubS189NR-T00-06-13-201901MosaicKeychain1&2.mcf-20200921a1w.JPG
 
[image|2907]
 
octoprint.log.2020-09-21a.txt.log
 
[document|32]

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!
 
=== Update (09/12/2020) ===
Here are my issues STILL:
 
A. Abbreviation:
 
CV – CANVAS
 
CVHS - CANVAS Hub S
 
P2SP - Palette 2S Pro
 
3DP – 3D-Printer
 
CKCM – Calibration KeyCchain Model
 
1. Slice file (gcode) was executed differently and showing different info on CVHS and
 
P2SP. STILL WHY? WHY? WHY?
 
2. Hence, I still believe either CVHS or P2SP or BOTH are FAULTY.
 
3. OR ELSE CV is NOT Slicing properly and does NOT generate CORRECT Slice file (gcode).
 
4. I found 3 sets of info were different. STILL WHY? WHY? WHY?:
 
a. CV
 
b. P2SP
 
c. CVHS
 
5. P2SP – Finished Print EARLIER in BOTH PRINTS ( ISSUE: Finished print more than
 
20 minutes earlier than CVHS & 3DP)
 
6. CVHS & 3DP – continued to print, Finished Print (ISSUE: P2SP stopped feeding
 
filament to 3DP since P2SP has finished)
 
7. Check CKCM print - TOP (ISSUE: TOP part of the CKCM print was MISSING)
 
8. Check CKCM print - BOTTOM (ISSUE: Colour MISALIGNED)
 
=== Update (09/12/2020) ===
I am EXTREMELY disappointed on ALL the EXPENSIVE Mosaic products and Mosaic Support so far.
 
They certainly do NOT perform up to the STANDARD or their CLAIMS.
 
There is NO PRODUCTIVE advice from Mosaic Support so far which HELPS.
 
There is NO IMPROVEMENT on my 3D-Print so far, in fact, it is TOTALLY HALTED.

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!
 
=== Update (09/12/2020) ===
Here are my issues STILL:
 
A. Abbreviation:
 
CV – CANVAS
 
CVHS - CANVAS Hub S
 
P2SP - Palette 2S Pro
 
3DP – 3D-Printer
 
CKCM – Calibration KeyCchain Model
 
1. Slice file (gcode) was executed differently and showing different info on CVHS and
 
P2SP. STILL WHY? WHY? WHY?
 
2. Hence, I still believe either CVHS or P2SP or BOTH are FAULTY.
 
3. OR ELSE CV is NOT Slicing properly and does NOT generate CORRECT Slice file (gcode).
 
4. I found 3 sets of info were different. STILL WHY? WHY? WHY?:
 
a. CV
 
b. P2SP
 
c. CVHS
 
5. P2SP – Finished Print EARLIER in BOTH PRINTS ( ISSUE: Finished print more than
 
20 minutes earlier than CVHS & 3DP)
 
6. CVHS & 3DP – continued to print, Finished Print (ISSUE: P2SP stopped feeding
 
filament to 3DP since P2SP has finished)
 
7. Check CKCM print - TOP (ISSUE: TOP part of the CKCM print was MISSING)
 
8. Check CKCM print - BOTTOM (ISSUE: Colour MISALIGNED)

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]
 
=== Update (09/12/2020) ===
I could NOT even get a SUCCESSFUL 2 colour print of the Calibration Keychain (CKCM) for 1 MONTH NOW!
 
At the moment I am still trying to answer Mosaic Support requests to print their CKCM BUT ALL FAILED!
 
Should it be that DIFFICULT to get ALL their GEARS to work together and print their CKCM FULLY & SUCCESSFULLY?
 
ALL THE GEARS except the 3DP are Mosaic PRODUCTS including the CKCM & SLICING SOFTWARE!
 
The WORST part is that the ENTIRE Print Process (Model > Colouring > Slicing > Slice File Transfer > Colour Control > Print Control) is UNCONTROLLABLE, UNPREDICTABLE, UNACCEPTABLE ......
 
despite of ALL COMPONENTS (except the 3D Printer) are Mosaic PRODUCTS.
 
I HAVE NOT STARTED TO PRINT ANYTHING OF MY OWN YET!

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]
 
=== Update (08/30/2020) ===
Slice file did not transfer from CANVAS to my Hub again:
 
1. Before REBOOTING the CANVAS Hub S
 
From CANVAS - Sending ......, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827b.jpg
 
[image|2889]
 
From CANVAS - FINISHED, NO POPUP on Hub
 
NR-T02-01-1234-CasinoDice-20200827c.jpg
 
[image|2890]
 
2. OctoPrint Log
 
octoprint.log.2020-08-27a.txt.docx
 
[document|31]
 
3. After REBOOTING the CANVAS Hub S
 
From CANVAS - FINISHED, POPUP on Hub
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827a.jpg
 
[image|2891]
 
File has been transferred
 
NR-T02-01-1234-CasinoDice-AfterRebootedHub20200827b.JPG
 
[image|2892]

Category:

problem

Discussion Topic:

No

Status:

open

Edit by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models
 
The more print I did with the Keychain Calibration Models, the more problems I found. I really do not know what is going on here.
 
=== Update (08/26/2020) ===
I tried and removed the Raft, suddenly the slice / print have ALL GONE CRAZY (see below). Please check and confirm ASAP. Thx:
 
1, Palette 2S Pro (P2) (saying 2.5m only, 6.4m before) FINISHED so early while CANVAS Hub S (saying 4.41m only, 6.08m before WITH Raft) continued to print for another 50 minutes, even without filaments being fed from P2
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1r.JPG
 
[image|2869]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2870]
 
ErrCANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2871]
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1s.JPG
 
[image|2872]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222331.mp4
 
[video|7]
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2874]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1b.JPG
 
[image|2875]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1c.JPG
 
[image|2876]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1d.JPG
 
[image|2877]
 
2. NO MORE filaments being fed from P2 (cut already) but CANVAS Hub S continued to print
 
a. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
[video|5]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1f.JPG
 
[image|2878]
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1g.JPG
 
[image|2879]
 
3. Top part of the print including the Transition Tower were SHIFTED SIDEWAY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_195807.jpg
 
[image|2882]
 
b. #147: (DUPLICATE FROM #146)
 
CANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcfVID_20200826_222538.mp4
 
(see Item 2a above)
 
4. # of Pings dropped to only 2 (12 before) and P2 FINISHED ALREADY
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcf20200826a1t.JPG
 
[image|2873]
 
b. #147: (DUPLICATE FROM #146)
 
ErrCANVAS-HubS147NR-T02-03-13-201901MosaicKeychain1&2.mcf20200826a1i.JPG
 
[image|2880]
 
5. I checked the Printer Profile on P2 and found the Historical Modifier dropped to 68.71% only (84% before)
 
a. #146:
 
CANVAS-HubS146NR-T02-02-13-201901MosaicKeychain1&2.mcfIMG_20200826_200316.jpg
 
[image|2881]
 
6. OctoPrint Log
 
octoprint.log.2020-08-26a.txt.docx
 
[document|30]
 
7. Link of Shared Model
 
a. #146:
 
https://share.canvas3d.io/projects/f00db81d973bf33492da3b305c212e83
 
NR-T02-02-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2886]
 
b. #147: (DUPLICATE FROM #146)
 
https://share.canvas3d.io/projects/75a9cc7d894d1dda52e64f30eb9d912a
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826a.JPG
 
[image|2887]
 
NR-T02-03-13-201901MosaicKeychain1&2-20200826b.JPG
 
[image|2888]

Category:

problem

Discussion Topic:

No

Status:

open

Original post by: W Tang ,

Title:

CANVAS Slice did not work properly with Keychain Calibration Models

Text:

CANVAS Slice did not work properly with Keychain Calibration Models

The more print I did with the Keychain Calibration Models, the more problems I found.  I really do not know what is going on here.

Category:

problem

Discussion Topic:

No

Status:

open

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