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Original post by: Erik E


Order 11387 refused, support zero to none


I would like to know for what reason was my order cancelled.

I even called my bank and they said everything is ok. It’s not my fault, it’s your system.

I have no problems with,3dprintingcanada, spool3d, and then I come to another Canadian store that is selling in Canada for US dollars and my order is dumped.

Before cancelling an order could you at least make a phone call to make sure the order is valid and explain what is wrong ?

Let’s hope your palette 3 is not such a horror story compared to Palette 2 there was quite a few nasty topics.

Your support person Hana Sutharsan is unbelievable doesn’t matter what I did she just replied to my first email and then I was completely ignored.


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