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Original post by: Alina ,

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Hey @jzone1,

Most routers come with both bands (2.4 GHz and 5 GHz), so you should be able to use your 2.4 GHz network to set up the Hub. However, the steps to change between these bands differs between models of routers. I found [https://skybelltechnologies.zendesk.com/hc/en-us/articles/202674559-How-do-I-change-the-band-on-my-router-to-2-4GHz-|this article] which could be helpful, but if you tell me the model and make of your router, I can try to find a more specific resource. Unfortunately, the Hub will not work on a 5 GHz network. You can still use Palette without the Hub in "accessory" mode (instructions here: mm3d.co/firstprint), but the Hub does make the printing experience much better so I would recommend finding the 2.4 GHz network on your router. Let us know if you run into any issues!

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