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Original post by: dlevine999@yahoo.com ,

Title:

My Canvas hub S has forgotten that it is a Canvas hub S - Web cam

Text:

I am trying to install your webcam package. It keeps telling me “Unavailable - this device is not a CANVAS Hub S” but it is - it just seems to have forgotten it. Is there any way to restore it without re-flashing  the memory? The instructions on re-flashing seem to indicate that I will loose my serial number and have it replaced with a generic one. Would this cause problems with your online services later?

If I do have to flash I would prefer to use a new SD card and keep the old one in case something goes wrong. What size and type of SD card do I need?

Category:

CANVAS Hub

Discussion Topic:

No

Status:

open

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